Frequently Asked Questions (FAQs)

How long does delivery take?

Orders are usually delivered within 4–10 business days.

Do you offer Cash on Delivery (COD)?

No, Cash on Delivery (COD) is not available right now.

Can I return my order?

Yes. You can request a return within 30 days of receiving your order, provided the item is unused and in its original condition.

How do I track my order?

Tracking details will be shared via email or SMS once your order has been dispatched.

Are your handbags made from genuine leather?

Material details are provided on each product page. Please refer to the product description for specific information.

Is my payment information secure?

Yes. We use secure payment methods and take appropriate measures to protect your personal information.

How can I contact Maanqo?

You can reach our customer support team anytime at support@maanqo.shop. We're happy to assist you with orders, returns, or any questions you may have.